FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2013)
Old Jan 25, 2013, 12:17 pm
  #1153  
nicolas75
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Join Date: Aug 2007
Location: PARIS (France)
Programs: AF/KLM Club 2000 | InterContinental Diamond RA |AMEX Plat | Visa Infinite |Hertz President's Circle
Posts: 10,898
InterContinental Vienna

Were you (or for multi-stayers are you generally) happy with the hotel/stay
Yes, very much as always

Which room did you book and which upgrade did you receive?
Booked cheapast advance rate, and received a junior suite on club floor with club access. At check-in, I had a very nice: "Welcome back Mr. Nicolas75, you have been upgraded as always to a suite with club access!"

How are the rooms?
Around 45sqm
Elegantly decorated.
Seating area and desk. Flat screen television.
Large closet with minibar, kettle and safebox.
Bedroom with comfortable bed. Flat screen television with large selection of international channels.
Bathroom with bathtub, seperate toilets and walk-in shower. Large bottles of Agraria products.
No wifi on 11th floor. But you can ask for a device to be plugged into the wired internet to get wifi in your room.
Very quiet. Very efficient heating system.
View over the Stadtpark, Cathedral.
Bottle of wine and chocolates offered

How is the exec. lounge?
Quite large. Nice view over Vienna.
Very good breakfast, nice evening spread, drinks
2 PCs with printer
Lovely staff

What was good and what was bad?

Good
Very friendly and professional staff, smiling and attentive service.
Great location, close to the best contemporary art galleries (Mario Mauronner and others), exclusive shops, design museum and Steirereck, certainly one of Vienna best restaurants.
Very pleasant club lounge
My flight back home was cancelled because of snow. I was offered the same room at same best advance rate without even asking for it.^^

Bad
Simply nothing

Value for $ or Priority Club Points? Would you return?
Definitely, for location, service and upgrade
Vienna is, with Berlin and Amstel, one of my favourite ICs in Europe.

video of the junior suite
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