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Old Jan 24, 2013, 10:59 pm
  #78  
javabytes
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Originally Posted by MR_MAMA
mindset is not experianl Mosaic is.

I think it is how DL deals with you when you have issues

Mindset is
MINDset = Focus on the person’s MINDset—their motivations, interest, needs and desires. (page 4) http://www.delta.com/content/dam/del...letter2012.pdf
Can you fix the link?
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