Originally Posted by
stimpy
They only introduced a weight limit and fees for bags over that weight (before there was no limit). The first two bags are still free if under lb50 each.
I fully agree with you that things like fleet management, back office management, etc are extremely important (not just in terms of low cost competition but in terms of good management in general) but if that is the direction we are going, again, the most important of all is still HR management, and there DL and AF could not be more different. That is, ultimately, the no1 cost (even quite a bit higher than fuel costs) and that is the part that AF are shyest about by a long long shot.