Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,467
Let me also add, as per US Law now, all airlines are required to give a customer a refund if a ticket is cancelled within 24 hours of purchase. You should try to escalate this at US Airways, and also copy the DOT so that they are aware of the issue.