Originally Posted by
18sas
Yes, I know my seats were saved.
I selected my seats when I purchased the flight at Alitalia.com, and they showed up on my e-mail itinerary. Next time I'll print it out so I can show the check-in agents if necessary.
Equipment change, regardless of the gurgling of non-flyers on this page, can happen anytime anywhere.
Also, did you notice if your seat was, e.g., given to a passenger requiring special assistance or otherwise disabled?