FlyerTalk Forums - View Single Post - Diamond Trial -- Suite upgrades

Jan 10, 2013, 12:32 pm

#23

iflyjetz

Join Date: Jul 2001

Programs: Marriott LT Tit; Hyatt Explorist; Hilton CC Gold; IHG CC Plt; Hertz (MR) 5 star

Posts: 5,536

Quote:

Originally Posted by JoeWoodstock

I am on a Diamond Trial, as well. I'll be staying at the SFO property in a couple weeks and called to see about using a suite upgrade. The pleasant CS agent applied my (now Diamond) GP number to the reservation and then told me that there are no suites available for my stay; is this typical when attempting to use the suite upgrades?

Having four that expire by the end of February won't do me much good if I can't use them...

Thanks,
--woodstock

I think I'm 5 of 6 when trying to use the certs. Most of my uses have been last minute; only time it was denied was the Gainey Ranch HR Scottsdale. I tried booking the day of stay and the hotel was almost completely full.
I think I would have gotten the upgrade had I booked the room days earlier.

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