FlyerTalk Forums - View Single Post - A little Disappointed since they are supposed to be #1?
Old Jan 7, 2013, 3:12 pm
  #56  
jbfield
 
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
It did annoy me though that OZ don't want to add FFP numbers to reward bookings...from a conversation by telephone today, they just say to me..."why would you want to do that, you can't get credit for them".

Pointing out the additional Star Alliance benefits in the case of irregular operations/delays etc. I'm told, "you can just show them your card".

Asking them whether there is a rule that says the number can't be added to reward flights, I'm told there is no rule, so I ask again for the number to be added...and they just re-say "but you can't earn credit".

Does it really make sense to prevent the customer doing something there is no harm in doing?
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