FAQ 7: TK status match (2013)
TK does operate a discretionary status match programme. The rules are not published and and there is no right to a status match.
The status match is a recent development and consistency does not always seem to be the case. If you are gold/platinum/emerald or have any other shiny elite card it is worth trying.
Unusually for a *A carrier TK seem to be matching other Star Alliance Golds and not just Oneworld or Sky Team elites.
They are not matching to mid level i.e. classic plus (Star Alliance Silver) or non alliance carriers (such as Emirates, Etihad etc.).
How to match:
Sign up to Miles & Smiles (unless you already have an account)
Send an
webmail requesting a match and include a PDF of your latest account statement and a picture of your card.
Note that the process can take anything from one to more than four weeks (or much longer).
In some cases patience will be rewarded but you may need to remind them if you have not heard in 4 weeks. Call centre staff know nothing about the status match so no point in calling.
Card dispatch:
There are conflicting experiences about the dispatch of the card pack. Some FTs have been told that the card will only be sent out once your credit some miles (any miles) to your Miles & Smiles account. Others received it without.
If you have been matched but not yet received the card and happen to pass through IST you can pick up the card at the M&S helpdesk in IST. (see this
post for a slightly blurry pic of the card booth)
Please post successful/unsuccessful status matches below. Last year's thread might give you an idea how the status match works as well:
http://www.flyertalk.com/forum/turki...ch-2012-a.html