Join Date: Jan 2006
Location: DEN
Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
I've been told by several CS agents that once the flight is under gate control that they can no longer add folks to the upgrade list. I'd go to the gate.