Originally Posted by
zig666
Same experience last Friday in Toronto. Wouldn't do anything with the Card. Tried the manual lookup, but only got a "Permanent Residents must use their greencard" message, so had to see an agent. Bummer...
When you went to see an agent did you just get into a standard line or did you go up to an agent who would normally take your ticket if they kiosk works?
We will be trying it with my wife's greencard in Miami soon and just curious which line to get in if it won't work with her card.