Originally Posted by
mitchmu
Perhaps he has segmented customers into those they want to keep and those they want to fire, and you're in the former category.
Given my spend, I definitely don't think they want to fire me - but I'm probably on the bubble for GS renewal this year. New baby meant no travel in Q4, though no shortage of FF intl C in Q1-3. We'll see.
Either way, the card was a nice touch and gave me some hope that I might yet get renewed for 2013.