FlyerTalk Forums - View Single Post - Emirates Customer Service Conversation Thread Ref Flight ICN-DXB
Old Dec 15, 2012, 3:01 pm
  #9  
MarkLHR
 
Join Date: Jun 2007
Location: London
Programs: BA Gold, EK Gold, GF Silver, IC Royal Ambass, Marriott Gold, TK Elite
Posts: 902
Seems a reasonable response.

You actually got a response which is more than some airlines would do these days ( thinking of Iberia). Secondly someone actually bothered to address your issue rather than roll out the standard apologies for inconvenience and look forward to seeing you again letter.

Why didn't you just ask to change seats if there was space in the cabin? Maybe if there was not an alternative solution you may have had few miles put in your EK account but it seems you were not forced to tolerate that seat.
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