Originally Posted by
NotHamSarnie
Actually I think this is a pretty effective letter as it is a clear "you had me, I appreciated you, and now you don't. Think about why if you care. In the meantime, I'll be giving my money to BA/AA. "
Self-reflection is good, even for an airline!
Except that won't happen. It is a business, and DL knows it is a business. People on FT think DL is a lover...it's not.
Goodbye. Enjoy your hassle-free time at AA....because nothing ever goes wrong over there.