I don't agree..

With USDM (IME - so far) a relatively simple (if sometimes lengthy) call gets one the preferred routing (given availability of course)

Playing with the AV/LM redemption possibilities so far has been a bit depressing... It seems one either puts in origin and destination (in my case LAX-SYD) and gets (IME) ONE choice.. (OZ via ICN in that case).... OR one uses the multi city function and pays a LOT more..

Or am I missing something (that's always possible!)