Originally Posted by
sbjnyc
Perhaps it depends on which airport you check in at. When I inquired at the AF ticket counter at JFK I was told they'd process a flight change for me free but no voucher. The CDG-JFK flight I referred to began at DUB where the agents do not work for AF/KLM and he said I had to wait until I got to CDG.
Are you saying that you expected the staff at DUB to process a VDB for you for a flight leaving out of CDG??? That'll never happen!
As to the JFK counter - - - I don't understand, exactly. The flight out of JFK was overbooked, and they were willing to put you on a different flight - - but NOT give you any compensation??? I don't get it?