FlyerTalk Forums - View Single Post - How good is CX with baggage damage compensation
Old Nov 12, 2012, 11:25 pm
  #21  
garykung
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Originally Posted by kesler.go
I sent an email this morning, CX Manila replied that they have forwarded to PVG for resolution. Not sure if its a good sign.
I assume you are MNL-based.

Unless you are still in PVG, I don't see why it has to be forwarded to PVG (as compensation or replacement will be sent to your home).

Something does not seem right...but at least, they respond.
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