FlyerTalk Forums - View Single Post - Rude Gate Agent - Appropriate Course of Action?
Old Nov 9, 2012 | 12:32 pm
  #12  
DeaconFlyer
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Join Date: Jul 2009
Location: DCA
Programs: UA Gold
Posts: 1,650
Yes, the employee overreacted. There was no need to yell.

But, were you actually harmed? Doesn't sound like it.

Your compensation should be knowing that you were the rational one in the incident.
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