The reason given to me by the CSR was repeated (two) failed VR reloads (due to less than 24-hours from the one before), but she was able to unlock the account right away though.
I have done only some bill pays and VR reloads, one bill pay was $200 to my CC bill (only thing I can think of that might be out of line).
Originally Posted by
josephstern
Uh-oh. First locked account report (that I've seen, anyway).
Can't be just the two VR reloads. Tons of us have done that.
Can you give us a hint of what else may have transpired?