Originally Posted by
matthewsoft
It's strange how the web site is different than the phone system on the same day.
Ran into this on several occasions this morning. One agent said oh well if I can't see it thats because all the GDS systems aren't sync so its probably full. Another said oh its because you are 1K but I dont have access to that inventory. And the 3rd (who incidently was the nicest agent I have probably spoken to and went of her way), told me to book it and she would work on it from her end to add the last segments.
The only thing that is consistent about UA.com is how inconsistent it really is.