FlyerTalk Forums - View Single Post - Does Lufthansa ever offer compensation?
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Old Sep 17, 2012, 1:31 am
  #15  
oliver2002
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
 
Join Date: Dec 2002
Location: MUC
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Originally Posted by Vuzuggu
Maybe I am just used to United got $150 when I missed a flight due to check in issues, was only delayed 4 hours transatlantic so not bad at all, that was in Economy as well.
Originally Posted by mfr2000
I can tell you that Lufthansa is the worst airline when it comes to compensation. I filed a complaint a couple of years ago and never even received an answer. Ever since I have completely boycotted the airline. I will never fly Lufthansa again.
Well, its relative. In UA you get 150-300$ vouchers thrown at you to shut up the moment you even raise your voice. A fellow FTer just got 150$ vouchers handed to him and his companion inflight because the audio on a transcon overhead CRT IFE was not working

File a detailed complaint to LH here: http://www.lufthansa.com/us/en/Feedb...dbackType=FBCA , lets hear what they have to say. Normally there is no comp on the spot... it all has to go thru customer relations.
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