Originally Posted by
ursine1
I've been chastised by an agent at MDW more than once because I walked up to an open kiosk rather than wait for the system to direct me. Its definely not automatic, they have to push something that then opens that kiosk on the indicator. I've seen the agents take their time in doing that for whatever reason.
Then why not just dump the kiosks and have the agent complete the process from behind the desk?