FlyerTalk Forums - View Single Post - RJ lost my luggage & they don't know where it is
Old Sep 9, 2012, 11:25 pm
  #1  
Kleenlex
 
Join Date: May 2012
Location: Auckland, NZ & Taipei, Taiwan
Programs: QF GO
Posts: 140
Question RJ lost my luggage & they don't know where it is

Hi guys,

I don't know what to do, I'm literally panicking
I arrived to HKG on RJ182 last night, and my luggage didn't arrive with me.
It'd been okay if they had been able to track my luggage's whereabout.
I don't understand why/how this could have happened? Even with the luggage number they still manage to lose my bag?

What's worse is that I've been trying to contact customer support & RJ's baggage service in AMM, and they don't seem to know either. All they could tell me was to be patient. Jardine agency here in HKG filed a missing report last night to both CDG & AMM stations, but apparently non of them have responded.

This really worries me because all my stuff is in my luggage. Now I have to wear the same cloth as I came in. How am I suppose to stay clam not knowing where my luggage is? Am I really hitting a dead end? is there really nothing RJ could do to find my luggage?? I don't even want any compensation, I just want my stuff back
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