Originally Posted by
Rockwell
I am having a problem getting into the TSA
Pre line with united airlines. I have been a Global Entry member since the program first started. I have successfully made it into the TSA Pre line while
traveling on Delta and American Airlines, but have been denied over
10 times while traveling on United. (I have NEVER made it into TSA
Pre line while travelling on United).
I have spoken to TSA managers and they said usually its because
something is not matching up between my United Profile and my TSA Pre
Profile. I have checked both profiles, and everything seems to be
matching on my end. Anybody have a similar problem? I fly out of Ohare on United every week and its getting frustrating being denied the TSA Pre Line every time.
Thanks in advance!
Several days before your next UA trip, view your next reservation and select Edit Traveler. Each reservation has its own TSA Secure Flight information, and it is the information stored in each individual reservation which must match TSA's or you get a Precheck "reject" for sure. On this page there is a space where you can click and see the "Known Traveler" number saved in your reservation. Double check and make sure there's no mistakes in the nine digit number. Make sure your "Edit Traveler" First/Middle/Last names exactly match the way your name appears in GOES (for example, if your GOES/GE profile says full middle name, you need your full middle name to be listed in Edit Traveler).