Originally Posted by
kb1992
+1
How much money do they save with SHARES?
How much money is lost due to system failure, lost revenue and extra human costs?
SMI/J and his gangs who made the SHARE decision should be fired.
The way this usually works is that the managers who make these decisions design the metrics to provide the outcomes that they want. So, they measure the savings the way the want to measure the savings, and they fire anyone who suggests measuring the costs, such as those you have articulated.
The beauty of this system is that the managers who make these decisions get to congratulate themselves on a job well done, get promoted, and collect huge bonuses.
I've got no insight into the reality at COdbaUA, but this is how I've seen similar things play out in other organizations.