djevolution212

Hello fellow travellers,

I'm not sure if I'm posting in the right place, sorry about that!

Problem:
I booked a lufthansa flight with airfare.com at a discounted fare a long time ago, the first part of my journey is complete, the return portion was on the 22nd of August. I unfortunately missed my flight and now am a NO SHOW.

The lufthansa agent that I spoke to on the phone as soon as I realized I missed the flight rescheduled my flight and put me on a flight for the 25th of august and was then told to speak with my agent.

Now, I know I'm supposed to be paying a $250 no show charge + the change in fare. However, airfare.com is being extremely unresponsive and when I do get through to their extremely rude customer service agent, he tells me there's a charge of $750+

I'm not sure what to do at the moment and need your input on this issue.

Thanks in advance!


Update: I contacted the airline after 10 hours of missing my flight. The reason this error occurred was the amadeus e-mailed ticket said "105A" which made my think it was 10:50 AM but it was actually at 1:05 AM. So I did show up to the airport but never spoke to any airport agents since no one was present.