FlyerTalk Forums - View Single Post - Are United Club Agents No Longer Able to Assist With Rebooking/Ticketing?
Old Aug 21, 2012, 12:14 pm
  #38  
LilAbner
 
Join Date: Feb 2012
Posts: 2,933
Originally Posted by halls120
Exactly. One of the major attributes of Club membership was being taken care of during IROPS. If that is no longer the case, I won't be renewing my Club membership next year.
Best bet! Next time you're in a UC ask them what's going on with this service.
Next best bet! Ask several UC agents and then go with the over which should be around 13 ( Yes, we do re-bookings ) and around 8 for the under ( Nope we must send you to to front counter).

All bets are off if there is a klatch of 3 or more of them roosting when you ask the question, as the one with the loudest cluck will determine the rule of the day for the entire flock.
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