Originally Posted by
Critic
The policy is usually posted on a sign at the desk (which, if you're Preferred, you probably wouldn't see because you've bypassed the desk) and sometimes provided via a sticky-note on the Preferred contract card (or possibly on the tear-off portion of the contract card).
Happened to me also but in my case, it was not in the contract. So only thing in the contract was the 8/8 of fuel I agreed with when picking the car. I also drove very few miles and didn't stop by the gas station for a quarter of a gallon, but I brought back the car with a clear 8/8 in accordance to my picking.
Had a polite argument with the guy who wanted the receipt but he finally admitted that he couldn't at the same time confirm the 8/8 on return AND charge for gas.