FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,811
I don't have any problem with the TSA. While occasionally I come across personnel who are lackadaisical in moving folks along or kind of unfriendly (though never downright rude IME), for the most part they've been pretty efficient and courteous. It's a tough job in a lot of ways, in terms of both dealing with the tedium and the sometimes impatient passengers.
I only rated the agency "somewhat effective" at preventing a terrorist attack because I think it does what it can but there are no absolute guarantees. Lots of the most effective work in preventing attacks involves intelligence to block them before anyone even gets to the airport.
Now, maybe some will take my "somewhat effective" responses as an indication that folks feel the TSA is doing a lousy job. And maybe, then, I should have checked another box. But my point here is that even the results leave lots of room for (mis)interpretation.
I'm quite surprised that I could vote more than once. This would seem to undermine whatever value the survey holds.