I have been a subscriber since 1995 and I have only great things to say about GG. I love the in-depth reviews, great pictures and the fact that she always answers letters or emails so promptly.
Here is a quick anecdote: A few years ago I had a disastrous stay in a beach resort that she highly recommended in the guide.
I wrote to her telling her about my bad experience and without asking Lyn got in touch with the hotel's President of Operations who contacted me to offer me a complimentary 2 night stay in their flagship European hotel. Impressive.