Originally Posted by
michelin
Also, years ago I found out the hard way that adjoining rooms are not the same thing as connecting rooms. Adjoining rooms are next to each other. Connecting rooms actually have that internal door that opens into both rooms.
Excellent words of warning - thanks.
I notice that the website for this particular hotel notes that 80% of their rooms are connecting, so I can't imagine this can be that hard for them. I will also try to call back to see if I can make the request to a more capable agent for now, and then will try to call the front desk closer to arrival.