We travelled in F between LHR and a US city, and had our first experience of Mixed Fleet, which was - for the most part - extremely positive. The crew were highly enthusiastic and focused on offering great service. When a couple of things did go wrong, they were extremely apologetic and genuinely cared. The service was a little slower, but not excessively so.

There was however one classic moment:

Seat belt light goes on and announcement made to return to seats

Inexperienced crew member: "Sir, can I make up your bed for you?"

Me: "Thanks, I'd love you to, but not sure you can really do that, with the seat belt light on?"

Puzzled pause

Inexperienced crew member: "Mmmm. Ok, I'd better go and check..."

Inexperienced crew member disappears into galley for about 45 seconds, then returns

Inexperienced crew member: "I've asked someone, and I'm sorry, I need to wait until the seat belt light is switched off."

Me: "No worries, thanks"



Absolutely, no big deal at all, but just a very amusing exchange.