My prayers for your wife and us all
I wonder what the regulations are regarding passengers taking video of the process. If you were videotaping your wife's security check, they might have shown more care.
I can't speak to this general issue from experience as I haven't flown since 9-11.
Aside from talking to representatives, and stirring up the media, a general campaign of prayer about what is happening to our country would help. I don't blame the airlines, but I wonder if they could be doing more to moderate the TSA.
I have heard the TSA also can stop people traveling by motor vehicles on the highways. This situation will have to be reviewed by competent authority before it gets much worse.