FlyerTalk Forums - View Single Post - No lounge access with SU for Plat
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Old Aug 6, 2012, 1:26 pm
  #8  
KQ321
 
Join Date: Oct 2011
Programs: FB Platinum for Life
Posts: 1,019
Originally Posted by Jan@BRU
Practice is on LED-SVO-BRU, I was refused lounge access at both LED and SVO.
Sorry to hear of your difficulties.

This goes against both SkyTeam's:

Originally Posted by http://www.skyteam.com/en/Why-SkyTeam/SkyTeam-Lounges/
SkyTeam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline.
and Aeroflot's:
Originally Posted by http://www.aeroflot.ru/cms/en/before_and_after_fly/waiting_room
Welcome to our lounges for business class passengers and Aeroflot Bonus Gold or SkyTeam Elite Plus cardholders traveling on or connecting to international flights!
published benefits.

Originally Posted by Jan@BRU
In LED, it was specifically stated that this was due to a change in rules from July 14, 2012 onwards, due to Air France not paying its invoices to Aeroflot for OAL lounge pax at SU or SU-contracted lounges.
Very disappointing if a published benefit is being denied, due to a contractual dispute between SU and AF/FB. If I was the OP, I would certainly complain to FB...
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