Rang MBNA
MBNA acknowledged there was an issue but the CR could not resolve there and then - it has been passed to themarketing team who will ring me within 7 days.
Looking at the DC account - The account is a household account and the miles go into my wifes account - as she is the primary card holder (she had it first) and i had moved all her miles to my account as we were debating a trip before DC closes. her balance was showing as zero, not sure if related but thought i would mention.