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Thread: EY payments page not working. Unable to book tickets (worked until pmts page failure)
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Old Aug 3, 2012, 3:19 am
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BiziBB
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Join Date: Jul 2005
Location: Sydney - Australia
Programs: BD, QF, QR/EY/GF & HH Gold/SPG, Hertz#1G
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EY payments page not working. Unable to book tickets (worked until pmts page failure)
Hopefully I can use the etihadairways.com portal to complete some bookings.

I've been able to get flights, seats, details but every time the booking gets to the payment page, I get this error:


https://www.etihadairways.com/bookin...20&SECURE=true
Sorry

An unknown error occurred while processing your request. Please try again later.
Are there any workarounds?

Thanks,
Bizi


Edit: It looks like I've found the reason - trying to book the return >330 days from today.
Note to Etihad's IT people: Is it possible to identify such an error and put the advice in the error message?
e.g. :We are sorry, but we cannot arrange tickets for dates more than 330 days from today's date"
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