SW reduced airfare BUT I can't change payment because I paid partly with exp TTF's
I spoke to a SW rep and this policy sounds absurd.
I booked a one way flight costing $200 last week from point A to point B.
I paid a portion ($60) of the fare with ticket-less travel funds (TTF) expiring Aug 2. I paid the rest ($140) of the fare with my credit card.
I noticed today the same flight on the same day today costs $160. Southwest will match the price and give me a $40 credit in TTF which expires Aug 2.
Why can't I get a credit card refund for the $40? Or why can't the expiration date of the $40 in TTF be one year from the date of the booked flight?
What am I supposed to do with $40 in TTF that expires the next day after my flight? [I can't even give them to someone else to use!]