IAD CBP Zoo Makes Other Hubs More Attractive
No wonder UA had the lowest fare bar none for MEX-BTV...because they had to try to encourage some saps to go via their zoo of a hub at IAD. Inbound today (7/10) ex MEX was early...so would have been 1.5hrs+ to connection....and took pax over 2hrs just to get thru Customs/Immigration...and were reprotected on a flight 5hrs later, arriving past Midnight. To top off the insult is the gouging Dulles does on phone calls, blocking access to Bell Canada's 800 number at airport pay-phones so that pax couldn't call home at a reasonable rate (operator quoted $3/minute to Canada...vs $0 on a Bell card)....upon hearing this usurious charge, even UA personnel were embarrassed, and let the client use a UA phone to call home...
I think that the CBP is getting things to be ... Heading down by car via Champlain and Rouses Point,NY on Sunday experienced 90+minute delays at land crossings...and that was just to get the Nexus lane...
Last edited by JDiver; Jul 16, 2012 at 3:52 pm
Reason: redacted OMNI-fodder