Originally Posted by
Innerloop
I'm curious if anyone has yet used the Concierge service on this card yet? Especially if that person has also used the Amex plat or cent. Concierge before for comparison.
Just made the same 2 restaurant reservation requests via Amex plat and JPM concierges. Both reservations are for 30+ days out. One restaurant (Torrisi Italian Specialties) opens up availability tomorrow for their chef's tasting menu and the other (per se) on Wednesday. I'll post back once I get word.
Being that I have used the amex concierge before, I liked being able to email my requests. First time using JPM, I had to call and the person I spoke to was OK at best. Sounded like english was her second language. And it was slightly annoying to have to repeat the spelling of my last name upon calling and then again when giving my email address.