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Old Jul 6, 2012, 7:56 am
  #276  
GNVGator
 
Join Date: Mar 2011
Location: Florida
Programs: US CP, MR Gold, SPG Gold, Hyatt Plat
Posts: 441
Originally Posted by holocker
I called and asked about what was covered for the airline incidentals. First the rep said anything I pay for on the plane. The I said it does specifically say baggage fees and under terms and conditions in the booklet we got it says - This offer applies only to non ticket purchases made with merchants that classify their merchant location for Visa in the airline category. The rep then put me on old and when she came back she said it would cover baggage fees and upgrade fees but not change fees. I may have a change fee next week so I will see if that gets reimbursed.
See bolded. Are you sure you didn't get that backwards? If so that would be a change in policy that I would be interested in. Might want to play some agent roulette and let the law of averages decide what their policy is because I'm certain they know either...

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