FlyerTalk Forums - View Single Post - Premium Economy - beware of equipment changes
Old Jul 4, 2012, 4:19 am
  #9  
Chungreo
 
Join Date: Apr 2010
Location: ORD, HKG, PVG
Programs: CX Diamond
Posts: 105
Slightly off topic:

Given the low number of PE equipped flights/aircraft in the fleet, I think being ticketed in PE gives people a severe disadvantage when it comes to flexibility. For an example: there's barely one flight a day between HKG to LHR and when I attempted to change my flight to a later flight in the evening, even when I said I was willing to downgrade to economy, they told me the system would not allow them to do such a booking. I feel like they should allow PE tickets to be booked as Economy tickets if we need, if they can downgrade for an equipment change without compensation.

I feel like I would be much better served paying for a higher ticket Y class ticket for the flexibility.
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