Originally Posted by Waipara_Sam

I have a upcoming return business class flight booked and paid in full. After making this booking I was subsequently told that the metal had changed for my flight up to Fiji from a 767 to a a320. I didn't want to change the dates as my time in Fiji is all planed and for a 3 hour hop I'm happy with the works product as business obviously isn't offered on the airbus. Now the rub is that they won't refund me the difference from business down to works or even works plus. Can they do this? They have effectively downgraded me when I have paid full fare business