Originally Posted by
MarkXS
Ah, TAM. Great service from nice FAs once you are on the plane (and in a seat which hopefully exists.) Really pathetic oldfashioned business processes and outdated automation.
Something I hope the LAN merger fixes with LAN culture and systems.
Great service? You've been lucky. I do remember the days when I got a meal even on the short hop between GRU and GIG (attendants had to rush to serve meals and collect trays before landing). May still get the foil-wrapped sandwiches on longer domestic flights, but on shorter hauls just got cookies and crackers or chips.