Originally Posted by
zoobtoob
I'm away in BCN right now and I flew on an Aeroplan award using UA and LX.
The airlines lost my checked bag and Amex claims that because my ticket was "paid" for in points, their coverage doesn't apply to my lost bag. I did pay the taxes and fees on my ticket with my Amex
Is this normal for Amex to decline a claim like this?
Do I just need to wait for LX to do their thing with finding my bag?
Sorry to hear that.
This is what they told me too when I called AMEX prior using points for tickets as I was wondering if I can save $ on additional travel insurance. The agent also mentioned something about eligibility of insurance if you charge 50% or more on AMEX. I didn't take note on that conversation since it doesn't apply on my case (and I think it's silly to have this kind of "50% or more" rule).