Originally Posted by
LarkSFO
Mike -
What have your personal experiences been like on UA?
I have never experienced anything like this (although I have had some problems).
The general rule of 'people with negative experiences are more vocal than satisfied customers' definitely holds true on FT.:.
Jeez,
LarkSFO, you sound so reasonable, then you call out a "general rule", ???
The OP couldn't have written a more reasonable and clear description of a real failure of good service, from changing his flight without notice to just shutting him down when he had good options available.
That's your idea of whining? I don't get it. Are you complaining that FTers don't sufficiently report their successful flights from IAD-ORD, for example?