Originally Posted by
cludden
Hi There, rather new member to the program.
My questions are.
1) About how long after returning a car does it take for the points to appear?
2) How many points does it take for a free rental?
3) Like with many airlines, when it comes to award tickets, there is a LOW, MEDIUM, AND HIGH reward level, does the same apply for enterprise?
4) When using reward points, is there any fee that we pay?
Thanks!
1. In my experience, points post within 5 days of returning the car.
2. Enterprise says free days start at 400 points. You have to assume this is for an economy-class car.
3. There are no tiers mentioned. However, the number of points needed correlates to the class of car you want. IE a premium car will take a lot more points than an economy car. But it's not clear if ALL economy cars are 400 points, or just ones that are located in Fargo on a Tuesday in January. The program is too new...we haven't had a lot of reports here from people who've tried to redeem. I'm at 281 points since the program started in March, but my last 3 rentals I've gone with Budget due to a far more competitive rate at the location in question.
4. The renter is responsible for all taxes and fees above the base rental rate. But there's no specific "redemption" fee.