Originally Posted by LilAbner

Go back to step #1 (4/9) and call MP!
2 weeks is the pat answer that everyone gets.
Call MP!
Tell them what happened and if you feel like you're getting the run-a-round politely dismiss yourself and hang up.
Call back to MP!
They can redeposit these 20K miles on the spot.
Call MP --- Don't e-mail anyone again, especially customer service, whose sole purpose in life is to screw everyone they can!
Be patient and very, very politely, but firmly explain that you have been getting the run-a-round, but don't tell them anything about you previous communication with the Premier line or customer service or they'll pass the buck to them and you'll be sent to a black hole and never come back to earth.
Explain that you've been calling every week or so for nearly 2 months and you really want to get your miles put back in your account NOW, which you were promised on numerous previous occasions.
They can do it, but you need someone that gives a damn and patience will pay off. Don't fall for the $150.00 redeposit fee and don't confuse them with previous nonsense like you flew from Denver.

Just tell them that you want your miles returned today, as was promised by numerous agents and waiting is getting you nowhere!

Good luck!