This never crossed my mind because I figured that it'd be clean coming from United as I contacted them first. But now when I look at it, it does seem somewhat suspicious because the agent has my itinerary info wrong and she requested my credit card number, expiration date, billing address, and full name directly. How would I go about reporting this agent to United Insider?
Originally Posted by
higgsjoa
I think this is a scam to get your cc info. There is no such redeposit fee.
I recently left my kindle on a UA plane and reported it to lost and found. I received a very similar signed email from a "united employee" asking for my cc info so they could FedEx the kindle to me. Everyone I showed the email to (including FedEx) said it was a scam.
I reported the incident to UA, and they deposited 10K miles into my account, not understanding the bigger issue of "employees" trying to gain access to cc info.
UA could have a bigger problem here and I hope UA Insider sees this thread.