Originally Posted by
jamesteroh
And most people agree here DL should keep the last rows of coach blocked for families. Some families though want to sit up front and don't want to pay for premium seats even though they are flying once a year on a U or T fare.
I think it is reasonable to want to sit with a small child. I also think I am being reasonable as a PM flyer refusing to move from an aisle seat up front to a middle seat further back so a family of three can sit together that were too cheap to pay for premium seats who probably fly once a year and are on a T or E fare.
No quibble here.
Part of the problem is the endless equipment swaps and other reasons why seat assignments are lost. DL's IT handles them poorly to say the least. Exit rows don't translate to exit rows, aisles to aisles, it doesn't keep people on the same PNR together, etc. If they improved that system it would eliminate a lot of problems.