Originally Posted by
tapeguy
Judy was very helpful and explained every step she and others were doing to try and fix this. She reminds me of the old United when customer service was the tops in the field.
Apparently, the HouCrew has so far been unsuccesful in eliminating the customer focus that the HNL reservations staff is so good at.
I hope they fail miserably in their inevitable attempt to CO-ize HNL.
Dave