Originally Posted by
cozmo82
Has this every happened to anyone?
Great way to spend a Saturday afternoon!
I think we need some more details about the reservation because we don't really know what happened. When did you buy the reservation? Is the reservation all UA metal, or are their other carriers involved? Domestic or international?
I had CO prior to the merger "lose" a reservation of mine involving an international code share. They took my payment online and there was a 24 hour hold to confirm the seat with SAS, SAS confirmed my seat on their flight, and then they didn't issue the ticket because of a lack of payment (something that I tried to explain to them was impossible when going through their own website. The payment is authorized before the reservation is made, but this was lost on them).
I found out while I was in Siberia. Fun.